Pre Arrival and First Day
Your EC Experience starts from the day you book
Before arriving at your EC school
Your EC experience starts long before your first day at school; from the moment you book your course, we'll be there to help you prepare for student life in the best and smoothest possible way.
We know that just the thought of arriving in a new country can be stressful, especially if you are travelling alone for the first time. That is why we are there to guide and support you 24 hours a day, 7 days a week.
At any point during your arrival or stay you can call us on our emergency telephone number (you will be given this number when you book your course). We will make your arrival a straightforward and stress-free experience.
The Orange Carpet Experience
EC's Orange Carpet Experience was the Silver Star Award winner in the 2016 UK Customer Experience Awards, setting a new standard for student care in our industry. The award recognises organisations for excellence in customer service, and our goal is to continue showing you what it means to be a VIP. From the moment you book with us until you complete your journey, you will always know you're our star!
Learn MoreNot sure which EC English course is right for you?
We offer a wide range of courses to help you meet your goals. Let us help you find your perfect English language course.
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